Terms of Service

1. About these terms

These terms cover your use of deedcode.com and the general basis on which DeedCode (“we”, “us”) provides services. Each project is also covered by a written agreement or fixed-price plan we send you. If that agreement and these terms differ, the written agreement wins.

2. Our services

We design, build and support websites and digital tools for churches, ministries and NGOs, including giving pages, visitor and donor forms, and content dashboards. What exactly you get, and when, is listed in your written plan.

3. The free digital audit

The audit is free and comes with no obligation. We review the site or presence you tell us about and send our findings and a fixed-price plan, usually within 24 hours of getting your details. The timing is our target, not a legal deadline, and may vary with the details you send.

4. Prices and payments

Every plan has a fixed setup fee and, where you choose it, a monthly or annual support retainer. We state the price in writing before any work starts, and we will not add charges you have not agreed to. Payment milestones and methods (for example M-Pesa or bank transfer) are set out in your agreement. Costs paid directly to other companies, such as domain names, hosting, SMS credits or payment-provider fees, are separate unless your plan says otherwise.

5. What we need from you

• Accurate information, and timely feedback and approvals.
• That you own, or have permission to use, the text, photos, logos, audio and video you give us.
• That you follow the laws that apply to your own organisation, including registering with the ODPC and handling your supporters’ data lawfully where required.
• That you keep your logins safe and tell us quickly if you think they have been compromised.

6. Third-party services

Features such as M-Pesa, Airtel Money, card payments, SMS, WhatsApp, hosting and domain registration depend on companies we do not control. Each has its own terms, fees and availability. We connect and test these services for you, but we are not responsible for outages, rule changes or decisions made by those providers.

7. Who owns what

When you have paid in full, you own the website we build for you, your content, your supporter and donor data, and your domain. We keep ownership of our own tools, templates and code that existed before your project, and we give you the right to use them as part of your site. Unless you ask us not to, we may show the finished work in our portfolio. Some parts of a site, such as fonts or stock images, are licensed by their owners, and we will tell you if a licence has conditions.

8. Guarantee and refunds

Our 90-day money-back guarantee, what it covers and how to claim are set out in the Refund & Guarantee Policy.

9. No promise of results

We guarantee delivery of what we agree in writing. We cannot promise how many people will visit your site, join your church or give, because that depends on factors outside our control.

10. Limits of liability

We are responsible for work that does not meet what we agreed in writing, and we will put it right as described in our refund policy. To the extent the law allows, we are not liable for indirect or consequential losses (such as lost donations or lost opportunities), and our total liability for a project is limited to the amount you paid us for that project. Nothing in these terms limits any liability that cannot be limited by law.

11. Using this website

Please do not misuse this website, try to break or overload it, or copy our content or design as your own. We work to keep the site accurate and available, but it is provided “as is”, and we may change or remove content at any time.

12. Governing law and changes

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute. We would always prefer to talk first and solve it together. We may update these terms from time to time; the date at the top shows the latest version, and the version in your written agreement applies to your project.

13. Contact

DeedCode, Nairobi, Kenya. [email protected] · +254 703 545 010.